Introduction
This policy outlines the procedures for the deletion of user accounts and associated data within the Norvilt Rodroute mobile application. Users have the right to request the deletion of their accounts and all associated data.
Requesting Account Deletion
To request the deletion of your account and all associated data, please send an email to our support team at post@norvilt.com. Your email should include the following information:
- Your full name
- The email address associated with your Norvilt Rodroute account
- A clear statement requesting the deletion of your account and associated data
Steps for Account Deletion
- Submit a Request: Users must send a deletion request to post@norvilt.com with the required information.
- Verification: Our support team will verify the identity of the requester to ensure the authenticity of the request.
- Data Deletion: Once verified, we will proceed to delete your account and all associated data from our systems. This process may take up to 30 days.
- Confirmation: After the deletion process is complete, we will send a confirmation email to inform you that your account and data have been successfully deleted.
Types of Data Deleted
Upon successful deletion request, the following types of data will be permanently deleted:
- Personal information (name, email address, etc.)
- Account settings and preferences
- User-generated content (posts, comments, etc.)
- Usage data and logs
Retention Period
Data will be retained for no longer than necessary to fulfill the purposes for which it was collected. Once a deletion request is confirmed, data will be erased within 30 days.
Exceptions
Some data may be retained for a longer period if required by law, for legitimate business purposes, or to comply with legal obligations.
Contact Us
If you have any questions or concerns regarding this policy, please contact us at post@norvilt.com.
Policy Updates
We may update this policy from time to time. Any changes will be posted on our official website and will be effective immediately upon posting.